The Need of Quality Function Deployment Free-Samples

Question: Discuss about the Quality Function Deployment. Answer: Quality Function Deployment Quality Function Deployment is needed for customer satisfaction. These needs are later changed into engineering features and test methods for a product or service. The features or characteristics are the the utmost priority by setting the development targets simultaneously. Customer satisfaction is the essence of Quality Function Deployment, it means keeping the customers in mind throughout the manufacturing process (Lathabai et al 2016). Common wealth Scientific and Industrial Research organization (CSIRO) provides aid through their researches, so that the manufactures go in the right direction. It is methodology of Concurrent product and Product design ( Worotnicki 2014). The process of Quality Function Deployment involves eight stages: Identifying the customers who are interested in the product- The product development team need to identify their customers, they can be anyone, not necessary a regular customer. Understanding the needs of the interested customers Customer perceptions The project development team needs to broaden their imagination, they have to think from the perspective of customers and develop a product. Determining the product features Once the developers have figured out what are the needs of the customers they start working on how those needs can be fulfilled, what distinct features will satisfy customers need. Determining the relevance of each features- The team rates each features based on the level of satisfaction each features provides. Identifying technical trade-offs- The team now compares competitive products, concepts and technologies, the team compare their product features with that of competitors. The next step followed is that team now assigns specifications to each features. Determining the competitive leverage and iterate- Now the team leaders makes the team member understand the various alternative concepts might be taken by the competitor, so which approach might be the best for them (Lientz and Rea 2016). Product Design Teams Product design gives the team the idea about how they should proceed with the product. CSIRO helps the manufacturers and technology project managers by proving them research reports about the needs of the customers based on that products are designed. This is the planning process where components, systems, subsystems are yet to be identified, In this stage there are many choices for the design of the product, out of which the best one is finalized. Several other factors are also considered like product quality, manufacturability, logistic supportability and the marketing of the product (Schwalbe 2016). Steps followed in product design are as follow: Concept developmentEngineering prototypesTest runsProduction units, where the manufacturing process would take place References Lathabai, S., Harris, D., Viano, D.M. and McLean, A., 2016. 'CSIRO Manufacturing and Infrastructure Technology, PO Box 4, Woodville, SA 5011, Australia.Essential Readings in Magnesium Technology, p.493. Lientz, B. and Rea, K., 2016.Breakthrough technology project management. Routledge. Schwalbe, K., 2015.Information technology project management. Cengage Learning. Worotnicki, G., 2014. CSIRO triaxial stress measurement cell.Comprehensive rock engineering,3, pp.329-94.